This is 2nd tarp arms kit ive purchased from kym industries. An I have to say the qaulity is top notch ,the price is very reasonable, but best of all the customer service has been absolutely amazing! Both times ive ordered a kit from them the box has arrived damaged in transit none of which is their fault. Ive had a few smaller items from the kits not show up on arrival from falling out of the damaged boxes in transit. Ive reached out to them each time an have they were phenomenal about getting the replacement parts sent out right away. Customer service goes along ways an I can say this has been some the best ive experienced. Ill be continuing to source my tarp kits and componets from KYM!